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The challenge
The company's rapid growth as a leading supplier of sign-making and vinyl cutting equipment exposed significant gaps in Brightpearl's native reporting capabilities. Their operations team required custom business intelligence dashboards and analytical reports that Brightpearl's built-in tools could not produce, making it difficult to surface actionable insights from their operational data.
What we built
- Designed and built a custom Brightpearl reporting connector that extracts operational data via the Brightpearl API on a scheduled basis
- Created a structured MySQL database schema to store and normalize Brightpearl data — including orders, inventory, customers, and fulfillment records
- Developed automated data pipelines to keep the MySQL reporting database in sync with live Brightpearl activity
- Produced custom query layers enabling the BI team to build dashboards and ad-hoc reports against clean, structured data
- Implemented data validation checks to ensure reporting accuracy and consistency across Brightpearl and MySQL
The outcome
- Unlocked custom business intelligence reporting that Brightpearl's native tools could not deliver
- Gave operations and leadership teams real-time visibility into sales trends, inventory levels, and fulfillment performance
- Reduced time spent on manual data extraction and spreadsheet assembly for reporting
- Created a scalable reporting foundation that grows with The company's order and SKU volume