Commerce operations that just run.
APIWORX runs the operational layer between your ERP, ecommerce, EDI, marketplaces, and 3PLs — so orders flow, inventory stays accurate, and finance closes on time.
- FAILED · Order #44829 · Shopify → NetSuite
- REJECTED · ASN #88102 · Wayfair 997
- STALE · Inventory · Amazon FBA · 4h ago
- MISMATCH · SKU ACME-742 · channel/ERP
- OVERSELL · 23 units · Shopify US
- CHARGEBACK · Wayfair · $1,250 · late ASN
- FAILED · Order #44829 · Shopify → NetSuite
- REJECTED · ASN #88102 · Wayfair 997
- STALE · Inventory · Amazon FBA · 4h ago
- MISMATCH · SKU ACME-742 · channel/ERP
- OVERSELL · 23 units · Shopify US
- CHARGEBACK · Wayfair · $1,250 · late ASN
- ✓ Order #44829 · Shopify → NetSuite · 1.2s
- ✓ ASN #88102 · Wayfair · acknowledged
- ✓ Inventory delta · Amazon FBA · resolved
- ✓ SKU ACME-742 · resync queued
- ✓ Zero oversells · 4 channels
- ✓ Refund #R-9120 · reconciled
- ✓ Order #44829 · Shopify → NetSuite · 1.2s
- ✓ ASN #88102 · Wayfair · acknowledged
- ✓ Inventory delta · Amazon FBA · resolved
- ✓ SKU ACME-742 · resync queued
- ✓ Zero oversells · 4 channels
- ✓ Refund #R-9120 · reconciled
What broken commerce operations actually cost.
Most leaders quantify the platform spend and miss the operational drag. Here's what actually shows up in your P&L.
Inventory mismatch
Storefronts and ERP drift apart between syncs
Oversells, cancellations, suspended seller accounts
Retailer chargebacks
Late ASNs, label errors, EDI 856/810 failures
$5–$25 per violation, lost shelf space
Failed EDI transactions
Silent 997 rejections, missing 856s
Held shipments, vendor compliance probation
Manual reconciliation
Finance pulls CSVs across 6 systems every month
40+ analyst hours per close, audit risk
Accounting drift
Marketplace payouts don't tie to GL
Unreconciled cash, restated revenue
Support escalations
CX team triages integration failures all day
Headcount that scales with order volume
Most companies come to APIWORX after something breaks.
We're rarely the first vendor. We're the one called in to stabilize the operation after the cheap option failed.
Most AI guesses. APIWORX knows why.
Trained on your actual integration graph, transaction history, and exception patterns; not generic models.
- Order #44829 · Shopify → NetSuite · synced (1.2s)
- Inventory delta · Amazon FBA · auto-resolved
- ASN #88102 · Wayfair · acknowledged
- SKU mismatch · Brightpearl · awaiting review
- PO #5521 · SPS Commerce → Sage Intacct · posted
- Refund #R-9120 · reconciled across GL + OMS
- Shipment #S-7740 · tracking returned to Shopify
- Tax retry · Avalara · recovered (208ms)
- Order #44829 · Shopify → NetSuite · synced (1.2s)
- Inventory delta · Amazon FBA · auto-resolved
- ASN #88102 · Wayfair · acknowledged
- SKU mismatch · Brightpearl · awaiting review
- PO #5521 · SPS Commerce → Sage Intacct · posted
- Refund #R-9120 · reconciled across GL + OMS
- Shipment #S-7740 · tracking returned to Shopify
- Tax retry · Avalara · recovered (208ms)
Inventory drift on SKU ACME-742 · FBA reserved: +18 · Brightpearl on-hand: 12 · Last sync: 6m ago (retry) → Recommend full snapshot resync
12:04:21 — Order received from Shopify 12:04:21 — Customer matched in NetSuite 12:04:22 — Item lookup: SKU ACME-742 12:04:22 — Inventory check failed; location mismatch 12:04:22 — Posted to exception queue
Shopify location 'East Warehouse' is not mapped to NetSuite subsidiary 'US-EAST'.
Add mapping in Connector → Location Map. Re-queue 4 held orders.
Apply FixThe systems you already run — operated for you.
Each connector is a monitored, versioned flow with SLAs on the operational outcome — not a self-serve toolkit you maintain.
Orders, refunds, and inventory flow into NetSuite and Sage Intacct in real time — no nightly batches, no oversells.
Channels, marketplaces, and 3PLs reconciled to NetSuite daily. Fee buckets, settlements, and COGS posted without spreadsheets.
FBA, MCF, Vendor Central, and Seller Central unified into one operational view with settlement-grade GL posting.
850s, 856s, and 810s monitored end-to-end. Late ASN risk surfaces 24h ahead of chargeback windows.
Multi-entity, multi-currency posting tied to channel settlements. Three-way match runs daily, not monthly.
Trading-partner enablement, mapping, and exception monitoring run by a named pod — not your ops team.
Catalog, orders, and inventory orchestrated across multiple warehouses with backorder splits handled automatically.
Routing rules, 3PL handoffs, and tracking-back to channels — failed shipments re-queued without a human touch.
Before APIWORX. After APIWORX.
Operational outcomes from real customers.
Manda Fine Meats
food/CPG, ~$80M- · 5-day close
- · 6 reconciliation spreadsheets
- · 1 FTE on EDI
- · 1-day close
- · Automated three-way match
- · 0 EDI escalations
Mossy Oak
outdoor- · Wayfair chargebacks ~$24k/mo
- · Late ASNs
- · Scorecard at risk
- · Chargebacks under $4k/mo
- · 99.1% on-time ASN
- · Scorecard restored
Bylt Basics
apparel DTC- · Oversells every promo
- · Manual inventory pushes 3x/day
- · Real-time ATP across 4 channels
- · Zero oversells in 90 days
What our customers actually say.
Verified, unedited reviews pulled from Testimonial.to and Capterra (4.8 ★ / 20 reviews).
We engaged APIWorx to help Lovepop bridge connections between our order management and financial systems. With their incredible support, we've automated multiple sales order, procurement and item setup flows. I would highly recommend APIWorx to any company looking to customize integrations between cloud applications.
APIWORX has helped us through the transition from QuickBooks to Sage Intacct and now Brightpearl. They are now a key part of our eCommerce team and infrastructure. They bring together our orders from BigCommerce, Ariba, and Coupa all seamlessly into Brightpearl.
APIWORX quickly became a partner when we moved our systems to Brightpearl. When a vendor says no, we can't do that — we turn to APIWORX to not only say yes, but to go above and beyond. Thank you APIWORX team. What can we build next?
APIworx has been a great partner for us. They provided an integration solution between multiple vendor partners and software providers that works seamlessly and consistently. Beyond that, Charlie was really helpful while we worked through some challenges with another consulting group that dropped the ball. I can't recommend them highly enough.
We've worked with APIWORX now for many years. They are an amazing partner to help us finish out the 'last mile' integrations needed for our difficult customers. Their support is timely and professional.
The BrightConnect connector has saved our Customer Success and Accounting teams a tremendous amount of time by automating our sales credit process from start to finish. APIWorx has been very receptive to feedback and their customer service is hard to come by these days.
The team was extremely responsive in completing our project in a timely manner. They built our project exactly as we designed it — no short cuts or unauthorized revisions. They were also meticulous about testing, which was critical for our product and our customers.
The APIWORX team has been a key partner in SPS' success in strategic markets. With their deep integration capabilities and experienced team, APIWORX is critical in our success in solving critical business problems for our customers.
APIWorx built an integration that maps the somewhat complex GSA Purchase Orders into Intacct — creating customers, addresses, part numbers, custom units of measure, and integrating with our credit card processor. This has sped up our order processing immensely and eliminated much of the potential for human error.
For EDI integration, APIWORX is unmatched. We utilize them for getting documents into Intacct from SPS.
APIWorx helps us (Brightpearl) deliver a more complete solution for our customers. They're quick with response times and deliver quality integrations at a cost effective price.
Charlie and his team are responsive to requests for information, and they carefully research client needs and respond with results-oriented solutions.
APIWorx has been great. They are easy to game plan a project and then help throughout the initial rollout. Any obstacles we face or changes we need to make for our existing connections are always handled in a timely manner.
Great experience working with the APIWORX team! Our team gained back time by not doing manual tasks. Responsive in answering all of our questions and able to work on the customization we needed.
I highly recommend APIWorx to any business looking for a reliable and user-friendly integration platform to streamline their workflows. Their team is always available and quick to resolve any issues — they truly value their customers.
Find the operational failure points before they cost you more.
Tell us your stack and your operational pain. You get a written architecture recommendation, a connector coverage map, and a live walkthrough. No SDR. No commitment.