All case studies
BrandwiseBrightpearl
The challenge
The company processed wholesale orders from sales reps through Brandwise but needed every order to flow into Brightpearl for fulfillment, inventory management, and customer records. The manual hand-off between their sales rep platform and OMS was creating fulfillment delays and stock allocation errors.
What we built
- Brandwise wholesale orders automatically created in Brightpearl with customer linking and stock reservation
- New customer creation in Brightpearl when a Brandwise order comes from a new buyer
- Inventory sync from Brightpearl back to Brandwise so sales reps always see accurate availability
- Shipment confirmation and tracking sent back to Brandwise when orders ship from Brightpearl
The outcome
- Wholesale orders flowing from sales rep platform to OMS without any manual step
- Stock reservation happening automatically at the point of order — no allocation errors
- Sales reps getting accurate inventory signals in Brandwise without back-office involvement