All case studies
The challenge
The company operates both a precision contract machining business and a BigCommerce storefront for tooling and industrial parts. Managing three distinct data environments — BigCommerce eCommerce orders, Sage Intacct financial management, and SDMO job shop production tracking — without integration created reconciliation challenges, inventory blind spots, and manual overhead that limited their ability to scale both business lines.
What we built
- Integrated BigCommerce with Sage Intacct to automate eCommerce order ingestion, customer sync, and revenue recording
- Connected SDMO manufacturing/job shop management system to Sage Intacct for production order cost tracking and WIP accounting
- Built inventory synchronization between BigCommerce storefronts and Sage Intacct inventory accounting
- Automated fulfillment status updates from Sage Intacct back to BigCommerce for accurate customer order tracking
- Created a unified financial view in Sage Intacct spanning eCommerce sales and job shop production costs
The outcome
- Unified eCommerce and manufacturing financial data in Sage Intacct for consolidated management reporting
- Eliminated manual order entry from BigCommerce and production data from SDMO into Sage Intacct
- Improved inventory accuracy across the eCommerce storefront and manufacturing operations
- Enabled The company to scale both product sales and contract machining operations with a lean administrative team