Religious Broadcasting / Non-Profit Media Organization

The challenge

The company (3ABN), a global religious broadcasting ministry, sells ministry resources and merchandise through Shopify to supporters worldwide. Their mission-driven organization required a fully connected order-to-fulfillment-to-finance workflow — from Shopify through ShipStation fulfillment into Sage Intacct non-profit accounting — that their small administrative team could manage without manual intervention.

What we built

• Integrated Shopify storefront with ShipStation to automate order routing, label generation, and fulfillment execution
• Connected ShipStation shipment events back to Shopify for real-time order status updates and customer notifications
• Built a Sage Intacct integration to receive completed Shopify order and payment data for non-profit financial recording
• Implemented fund accounting logic in the Sage Intacct integration to categorize ministry merchandise revenue appropriately
• Created a fully automated order-to-cash workflow requiring no manual data entry from the ministry's administrative staff

The outcome

• Achieved end-to-end automation from Shopify order placement through fulfillment to Sage Intacct financial posting
• Freed ministry staff from manual order processing to focus on outreach and donor engagement
• Improved financial reporting accuracy and stewardship accountability in Sage Intacct
• Enabled 3ABN to scale merchandise offerings without increasing administrative overhead