DIY Developer Guide: Building Custom Integrations for Descartes Peoplevox

Overview

Descartes Peoplevox is a leading warehouse management system (WMS) for eCommerce and omnichannel retailers, designed to manage inventory, fulfill orders, and optimize warehouse operations. This DIY Developer Guide for Descartes Peoplevox provides a comprehensive structure for building secure, scalable, and efficient custom integrations with ERP systems, marketplaces, and shipping carriers.


Prerequisites for Descartes Peoplevox Integrations

  • Descartes Peoplevox API credentials (Username, Password, Client ID)
  • Familiarity with:
    • RESTful APIs or SOAP APIs
    • JSON or XML data formatting
  • Tools: Postman, Descartes Peoplevox API Documentation, SDKs (Python, Node.js)

Step 1: Authentication for Descartes Peoplevox Integrations

Descartes Peoplevox uses token-based authentication.

Authentication Example:

POST https://api.peoplevox.net/token
Content-Type: application/x-www-form-urlencoded

grant_type=password
&username=YOUR_USERNAME
&password=YOUR_PASSWORD
&client_id=YOUR_CLIENT_ID

Use the returned access token for all subsequent API requests.


Step 2: Endpoint Discovery and Data Mapping

Common API Resources:

  • Inventory
  • Sales Orders
  • Purchase Orders
  • Despatches
  • Warehouse Locations

Process:

  • Review Descartes Peoplevox API or Webservice documentation.
  • Map your ERP or eCommerce system fields (e.g., SKU, order ID) to Peoplevox data models.

Important considerations:

  • SKU normalization across sales channels
  • Warehouse bin location management
  • Accurate structure for order line items and shipments

Step 3: Building Integration Workflows

Integration Patterns:

  • Inbound (to Descartes Peoplevox): Create orders, push product information, update stock levels.
  • Outbound (from Descartes Peoplevox): Retrieve order statuses, inventory data, and despatch confirmations.

Example: Creating a Sales Order

POST /api/salesorders
{
  "orderReference": "ORDER12345",
  "customerName": "Jane Smith",
  "items": [
    { "sku": "SKU001", "quantity": 5 }
  ]
}

Example: Fetching Inventory Levels

GET /api/inventorylevels
Authorization: Bearer YOUR_ACCESS_TOKEN

Step 4: Error Handling and Pagination

Error Handling:

  • Capture HTTP status codes and Descartes Peoplevox-specific error messages.
  • Implement retries for rate limits (429) and server errors (5xx).

Pagination:

  • Use page and pageSize parameters to retrieve large datasets.

Example:

GET /api/inventorylevels?page=2&pageSize=100

Step 5: Testing and Validation

  • Use Postman or sandbox environments for testing endpoints.
  • Validate order creation, inventory synchronization, and shipment updates.
  • Load-test large volume integrations for performance assurance.

Step 6: Deployment and Security

  • Deploy integrations securely on trusted cloud infrastructure (AWS, Azure, GCP).
  • Store API keys and credentials in encrypted vaults.
  • Use HTTPS/TLS encryption for all API communications.
  • Implement comprehensive logging and error alerting.

Step 7: Maintenance and Monitoring

  • Monitor API change notifications from Descartes Peoplevox.
  • Set up real-time monitoring for integration health.
  • Track KPIs like inventory accuracy, order fulfillment rates, and shipment times.

Optional Enhancements

  • Middleware orchestration (Celigo, MuleSoft, Boomi) for extended automation
  • Custom dashboards for real-time warehouse and order status visibility
  • Event-driven webhooks for immediate updates on order and inventory status

Summary

Building custom Descartes Peoplevox integrations helps businesses streamline warehouse operations, optimize order fulfillment, and maintain real-time inventory accuracy. This DIY Developer Guide for Descartes Peoplevox provides a proven, scalable framework for secure, high-performance integrations.


Apiworx is dedicated to helping eCommerce businesses scale faster than ever possible before by streamlining and managing complex OmniChannel data flows, we save our customers time and money, allowing them to scale their businesses faster and more effectively.  We focus on automation and integration of often-overlooked back-office systems and processes such as order and inventory management.   We work with major partners in the industry and build best-in-breed automation and integration solutions.