The challenge
The company, a professional-grade ethernet cable and networking supply brand, sells through Amazon at significant volume and needed an enhanced Amazon–Brightpearl connector to handle their specific requirements. Their product catalog complexity — including bundles, multi-pack configurations, and high order volume — exceeded what a standard connector could manage without manual intervention.
What we built
- Enhanced the Amazon–Brightpearl connector to handle The company's catalog complexity, including product bundles and multi-pack SKU logic
- Automated Amazon marketplace order ingestion into Brightpearl for unified order management and fulfillment processing
- Configured bundle decomposition logic so Amazon bundle orders were correctly mapped to component inventory in Brightpearl
- Implemented high-throughput order processing to handle peak volume periods without queue backlogs or processing delays
- Automated Amazon inventory quantity updates from Brightpearl to prevent overselling during high-demand periods
The outcome
- Amazon orders processed through Brightpearl automatically at full volume, eliminating manual order entry and processing
- Bundle and multi-pack orders were handled correctly, with accurate inventory deduction at the component level
- Inventory levels on Amazon remained synchronized with Brightpearl, reducing oversell incidents during peak demand
- The company's operations team gained capacity to grow Amazon sales volume without increasing order management headcount