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    Order Management

    Irish Stationery & Office Supplies Retail Brand

    Irish Stationery & Office Supplies Retail

    The challenge

    The company, an Irish stationery and office supplies retailer, maintained their product catalog in Brightpearl but needed product listings — including descriptions, pricing, images, and inventory availability — published accurately to their Shopify storefront. Without integration, catalog updates required duplicated effort across both systems, and inconsistencies between Brightpearl and Shopify created customer-facing product data errors.

    What we built

    • Integrated Brightpearl as the master product catalog, pushing all product data changes to Shopify automatically
    • Configured sync of product descriptions, titles, variants, and images from Brightpearl to Shopify with field-level mapping
    • Automated pricing updates so changes made in Brightpearl reflected on the Shopify storefront without separate manual updates
    • Synced inventory availability from Brightpearl to Shopify in real time to prevent overselling and maintain accurate stock display
    • Established catalog governance rules to ensure Shopify product data remained consistent with Brightpearl as the source of truth

    The outcome

    • Product management was consolidated in Brightpearl, eliminating the need to update Shopify separately for catalog changes
    • Shopify storefront reflected accurate pricing and inventory at all times, improving the customer browsing and purchasing experience
    • Time spent on manual catalog maintenance was substantially reduced, allowing the team to focus on merchandising and buying
    • The company established a single source of product truth that scaled with their growing catalog without adding operational complexity

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