Deaf Education / Academic Publishing Company

The challenge

The company publishes ASL and deaf education materials sold through WooCommerce to educators, students, and institutions nationwide. As a specialty publisher, they required financial management features — including inventory accounting, royalty tracking, and publishing industry reporting — that demanded clean, automated data flows from WooCommerce into Sage Intacct rather than the error-prone manual processes their small team depended on.

What we built

• Integrated WooCommerce with Sage Intacct to automate order, customer, and product revenue sync
• Built publishing-specific GL mapping to categorize eCommerce revenue by title, format, and distribution channel in Sage Intacct
• Automated inventory quantity updates in Sage Intacct based on WooCommerce order fulfillment events
• Created customer record sync from WooCommerce to Sage Intacct to support institutional account management
• Implemented automated payment and refund reconciliation between WooCommerce and Sage Intacct ledger entries

The outcome

• Eliminated manual order and customer data entry from WooCommerce into Sage Intacct
• Improved inventory accounting accuracy for publishing title management and royalty calculations
• Accelerated period-end financial close with reliable automated data from eCommerce operations
• Enabled the The company team to focus on content and education mission rather than back-office data management