Fulfillment
Shipment Status Sync
Synchronize shipment status, tracking numbers, and delivery updates across all connected systems.
Why this workflow needs automation
When shipment data is siloed in your shipping system, customers don't get tracking updates, the storefront shows incorrect order status, and the ERP doesn't know what's been shipped. This creates support tickets, customer anxiety, and fulfillment confusion.
Systems involved
Data objects synced
Step-by-step flow
- 1Shipment is created in the shipping platform (ShipStation, EasyPost)
- 2APIWORX receives shipment event with tracking number
- 3Tracking number is pushed to the storefront order
- 4Customer receives shipping notification email
- 5ERP order is updated with fulfillment status
- 6Delivery confirmation updates all connected systems
- 7Returns are triggered based on delivery + return window
What this delivers
- Customers receive tracking updates automatically
- Reduced 'where is my order' support tickets
- Accurate order status across all systems
- Automated delivery confirmation and return eligibility
Shipment Status Sync — FAQs
Other workflows in this category
Fulfillment Updates to Storefront
Push fulfillment and delivery status from your warehouse or 3PL back to your ecommerce storefront.
Returns and RMA Automation
Automate the returns process from initiation through restocking, refund, and credit memo creation.
Warehouse / 3PL Integration
Connect your warehouse management system or 3PL provider with your ERP and sales channels.
Ready to automate shipment status sync?
APIWORX builds, monitors, and maintains this workflow end-to-end. No internal development required.
Let's automate