The challenge
The company is a mission-driven social enterprise employing people who are blind or visually impaired, operating as both a government contractor and a retailer. Their SPS Commerce EDI platform receives purchase orders from retail and government buyers, but without automation those POs required manual processing into Sage Intacct — creating fulfillment delays and financial reporting gaps that undermined the organization's operational mission.
What we built
- Integrated SPS Commerce EDI with Sage Intacct to automate inbound purchase order processing
- Built EDI document mapping (850 POs, 856 ASNs, 810 invoices) between SPS Commerce and Sage Intacct workflows
- Automated sales order creation in Sage Intacct from EDI purchase orders with trading-partner-specific field mapping
- Connected fulfillment and invoicing events in Sage Intacct back to SPS Commerce for compliant EDI acknowledgment and invoice transmission
- Implemented non-profit financial categorization logic to support fund accounting and mission impact reporting
The outcome
- Eliminated manual EDI-to-ERP order processing, freeing staff to focus on mission delivery
- Reduced order fulfillment cycle time and improved on-time delivery performance for retail and government buyers
- Improved EDI compliance with trading partners through accurate, automated acknowledgment and invoice transmission
- Strengthened financial reporting and accountability in Sage Intacct for non-profit governance requirements