Health & Beauty Technology Brand

The challenge

The company manages a portfolio of beauty brands with complex supplier payment workflows, multi-entity AP structures, and specific approval and routing requirements that exceed what a standard Tipalti-Brightpearl integration can handle out of the box. Their accounts payable operations span multiple legal entities, each with distinct supplier relationships and payment terms, and their existing workflow required custom logic to ensure supplier invoices, payment approvals, and reconciliation records moved correctly between Brightpearl and Tipalti without manual intervention or cross-entity errors.

What we built

• Built custom modifications to the Tipalti-Brightpearl integration to support multi-entity payment routing, ensuring each legal entity's supplier payments are correctly attributed and processed within Tipalti
• Engineered custom supplier payment workflow logic that reflects The company's specific internal approval chains and AP automation requirements
• Configured entity-level mapping between Brightpearl and Tipalti so that vendor records, purchase orders, and invoice data align correctly across the multi-entity structure
• Automated the sync of payment status and confirmation data from Tipalti back to Brightpearl to maintain accurate AP records in the OMS
• Validated reconciliation accuracy across entities to ensure financial reporting in Brightpearl reflects Tipalti payment outcomes without manual correction

The outcome

• Achieved seamless multi-entity AP automation between Brightpearl and Tipalti, replacing manual workarounds with a purpose-built integration
• Reduced the risk of cross-entity payment misattribution by enforcing entity-level routing logic in the integration layer
• Freed the finance team from manual invoice reconciliation tasks between the OMS and the payment platform
• Established a scalable AP automation foundation capable of supporting additional brands or entities within The company portfolio