Knowledge Base

Update on Service Notification [April 11, 2023]

Pre-Information on Shift in Order Pull Approach from Webhooks to API Search Filter

Update on Pre-Information Regarding Shift in Order Pull Approach from Webhooks to API Search Filter [April 5, 2023]

Scheduled Maintenance and Service Outage Notification - Bright Report

APIWORX Server Maintenance

Our Current System Status

Manage Billings

Common Errors In Products Sync To OnBuy & How To Resolve It

Brightpearl & Bigcommerce - View Order Sync Logs

Brightpearl & Bigcommerce - View Shipment Sync Logs

Brightpearl & Bigcommerce - View Inventory Sync Logs

eBay View Refund Logs

Gorgias Features and Updates

Reimbursement Feature Update: Amazon Enhanced Connector

Amazon Feature Update: Auto Invoicing Sales Credits After 30 Days

New Feature: Customer Name Sync from Brightpearl to Infoplus

New Feature: Restocking Unsellable FBA Returns

Updates to the Product Mapping Page - Amazon Enhanced Connector

How Secure is My Data with BrightConnect?

How Our API Handles Security

Application Security Review

Authentication: How Do Customers Authenticate with Your Service? Can They Use Their Own SSO (if Applicable)?

Configuration, Change, and Release Management: Understanding the Process to Deploy Updates/Code Fixes

Cryptography: Keys, Secrets, and Certificate Management

How to Upload Files to a Project?

Are there any hidden fees/costs?

Do I need to add my card to get a free trial?

Do all of BrightConnect's plans include all features?

Does BrightConnect support the use of different currencies?

How frequently do you add new features?

Is there a free trial I can try before I decide to subscribe to BrightConnect?

Obtaining WooCommerce Consumer Key and Consumer Secret

Woocommerce and Brightpearl Integration Guide

3PL Central and Brightpearl Integration Guide

Inventory Planner (IP) & Veracore Integration Guide

Ariba and Brightpearl Integration Guide

Bigcommerce and Brightpearl Integration Guide