Required EDI Documents
Sephora typically exchanges the following EDI transaction sets with suppliers. Each one carries its own compliance window and chargeback exposure.
Initiates the order cycle.
Buyer → Supplier
Electronic invoice requesting payment.
Supplier → Buyer
Detailed shipment manifest sent before delivery.
Supplier → Buyer
Confirms receipt and structural validity.
Both
Confirms acceptance, partial acceptance, or rejection.
Supplier → Buyer
Current inventory levels shared with retailer.
Supplier → Buyer
Buyer requests changes to an existing PO.
Buyer → Supplier
POS and sales velocity data from retailer.
Buyer → Supplier
Payment notification, enables automated cash application.
Buyer → Supplier
Chargeback Risk: High
Sephora actively enforces compliance with automated chargebacks. Common triggers include late or missing ASN (856), ASN/shipment mismatches, missing GS1-128 labels, invoices that don't match the PO, late acknowledgments, and routing non-compliance. Penalties typically range from $50–$500 per violation or 2–3% of invoice value.
How APIWORX Automates Sephora Compliance
APIWORX runs the complete Sephora EDI flow end-to-end — connectivity, mapping, validation, transmission, and exception handling — and connects it to your ERP or order management system so nothing is re-keyed.