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  • FAQs
    • Are there any hidden fees/costs?
    • Do I need to add my card to get a free trial?
    • Do all of BrightConnect's plans include all features?
    • Does BrightConnect support the use of different currencies?
    • How frequently do you add new features?
    • Is there a free trial I can try before I decide to subscribe to BrightConnect?
    • What Kind of Support Do You Provide?
    • Which eCommerce Sites and Marketplaces Does BrightConnect Integrate With?
    • How to Get Support from APIWorx
    • Can I Sync Multiple Stores to One Intacct Account?
    • How Does the Sync Work? Will All My Old Data Be Immediately Synced?
    • How Easy Is the Setup? Will I Be Able to Get Help If I Need It?
    • Which Amazon Territories Do You Support?
    • Will Orders Be Synced As Soon As They're Placed?
  • Developer Resources
    • Obtaining WooCommerce Consumer Key and Consumer Secret
    • Woocommerce and Brightpearl Integration Guide
    • 3PL Central and Brightpearl Integration Guide
    • Inventory Planner (IP) & Veracore Integration Guide
    • Ariba and Brightpearl Integration Guide
    • Bigcommerce and Brightpearl Integration Guide
    • Coupa and Brightpearl Integration Guide
    • DSCO and Brightpearl Integration Guide
    • Lightspeed Retail and Brightpearl Integration Guide
    • OnBuy and Brightpearl Integration Guide
    • ShipHero and Brightpearl Integration Guide
    • Shopify and Brightpearl Integration Guide
    • Square POS and Brightpearl Integration Guide
    • eBay and Brightpearl Integration Guide
    • Kefron and Brightpearl Integration Guide
    • Gorgias and Brightpearl Integration Guide
    • Work With BrightConnect’s BigCommerce Settings
    • Work With BrightConnect’s Shopify Settings
    • Shopify View Order Edit Sync Logs
    • CloConnect - Clover POS & Zoho CRM Integration Guide
    • Inconnect - Shopify and Intacct Integration Guide
    • Inconnect - Shopify and Intacct
    • Inconnect - Shopify & Intacct
    • Inconnect - Shopify and Intacct Integration
    • Inconnect - Shopify & Intacct Integration
    • Inconnect : Shopify and Intacct Integration
    • Inconnect - Bigcommerce and Intacct Integration Guide
    • Inconnect - Ebay and Intacct Integration Guide
    • Inconnect - Amazon and Intacct Integration Guide
    • Brightpearl and CS - Cart to ESB Integration Guide
    • Reamaze API Keys To Connect With BrightConnect Integration Guide
    • Brightpearl and SPS Commerce Buy to ESB Integration Guide
    • Connect AmazonVendor Central and Brightpearl with ESB Integration Guide
    • ESB: Amazon Vendor Central-Brightpearl View Flow and Logs
    • Configuration setup of Brightpearl and CS - Cart to ESB App
    • Connect ESB With Brightpearl and CS Cart
    • Connect ESB With Brightpearl and SPS Commerce Buy
    • How To Get Reamaze API Keys To Connect With BrightConnect?
  • Announcements
    • Update on Service Notification [April 11, 2023]
    • Pre-Information on Shift in Order Pull Approach from Webhooks to API Search Filter
    • Update on Pre-Information Regarding Shift in Order Pull Approach from Webhooks to API Search Filter [April 5, 2023]
    • Scheduled Maintenance and Service Outage Notification - Bright Report
    • APIWORX Server Maintenance
    • Our Current System Status
    • Scheduled Maintenance and Service Outage Notification : Bright report
    • Scheduled Maintenance and Service Outage Notification: Bright report
    • Sage Brightpearl Multi Message API Incident
    • Service Notification
    • APIWORX - Server Maintenance
    • Scheduled Maintenance Alert: January 31st, 2024
  • Billing and Account Management
    • Manage Billings
  • Troubleshooting
    • Common Errors In Products Sync To OnBuy & How To Resolve It
    • Brightpearl & Bigcommerce - View Order Sync Logs
    • Brightpearl & Bigcommerce - View Shipment Sync Logs
    • Brightpearl & Bigcommerce - View Inventory Sync Logs
    • eBay View Refund Logs
    • Amazon: Error Notification Setup
    • Amazon: View Order Synchronization Logs
    • Amazon: View Sync Logs & Stats In Dashboard
    • Shopify: Error Notification Setup
    • Shopify: View Order Synchronization Logs
    • BigCommerce: View Order Sync Logs and Statistics in Dashboard
    • eBay: View Order Synchronization Logs
  • Features and Updates
    • Gorgias Features and Updates
    • Reimbursement Feature Update: Amazon Enhanced Connector
    • Amazon Feature Update: Auto Invoicing Sales Credits After 30 Days
    • New Feature: Customer Name Sync from Brightpearl to Infoplus
    • New Feature: Restocking Unsellable FBA Returns
    • Updates to the Product Mapping Page - Amazon Enhanced Connector
    • New Changes: Modification to the Payment Date in Sales Credit on Amazon Enhanced Connector
    • New Feature: Product-Level Brightpearl Account Code Mappings on Amazon Enhanced Connector
    • New Feature: Infoplus and Brightpearl Automation
    • Introduction of Category Filter in the Product Push Module of the ShipBob - Brightpearl Connector
    • New Feature: Carrier Service Level Mapping on ShipHawk and Brightpearl Connector
    • New Feature: Date Filter for Ignoring Older Settlement Data on Amazon Enhanced Connector
    • Flows Feature from BrightPearl to WooCommerce
    • New Feature : Date filter for ignoring older settlement data on Amazon Enhanced Connector
    • Introduction of category filter under Product push Module in the ShipBob - Brightpearl Connector
    • New Feature : New carrier service level mapping feature on ShipHawk and Brightpearl Connector
    • New Feature : Infoplus and Brightpearl Automation
    • New Feature : Sales Credit Without Sales Order Linkage on Amazon Enhanced Connector
    • Rimfire is Firing!
    • New Feature : Product-Level Brightpearl Account Code Mappings on Amazon Enhanced Connector
    • New Changes : Modification related to the Payment date in Sales credit on Amazon Enhanced Connector
    • New Feature - Restocking Unsellable FBA Returns
    • Amazon Feature: Auto invoicing sales credits after 30 days
    • New Feature - Customer Name Sync from Brightpearl to Infoplus
    • Introduction of New Field Mapping
    • New Feature : Infoplus 3PL Carrier Mapping with Brightpearl Shipment Method
  • Onboarding Process
    • Configuration setup of Brightpearl and WooCommerce to ESB App
    • Follow the steps to connect BrightPearl to WooCommerce with ESB
    • Amazon: Inconnect Amazon Settings
    • Shopify: Connect InConnect To Your Shopify Store
    • Shopify: Inconnect Shopify Settings
    • BigCommerce: Connect InConnect With Your BigCommerce Store
    • eBay: Connect InConnect To Your eBay Marketplace
    • eBay: Connect InConnect With Your Sage Intacct Account
    • eBay: Inconnect eBay Settings
    • Amazon and Brightpearl Integration
  • Legal and Compliance
    • How Secure is My Data with BrightConnect?
    • How Our API Handles Security
    • Application Security Review
    • Authentication: How Do Customers Authenticate with Your Service? Can They Use Their Own SSO (if Applicable)?
    • Configuration, Change, and Release Management: Understanding the Process to Deploy Updates/Code Fixes
    • Cryptography: Keys, Secrets, and Certificate Management
    • Monitoring and Alerting
    • Performance – Especially Under Load – Load Testing
    • Protecting Data in Transit – How Is This Achieved – API Only?
    • SSDLC: Overview of Our Security Practices for Software Development, SAST, DAST, Secure Source Code, etc.
    • Security Segregation Between Customers – How Is This Achieved?
    • Advanced Server Protection: Strengthening EC2 Security in The Environment
    • What Data Is Stored and How Is It Protected? – I’m Assuming the Only Data You Store Is Customer Connection Details
    • APIWORX SLA
  • Knowledgebase Articles
    • Amazon: How To Map The Items Between The Platforms?
    • Amazon: How To Map The Customers Between The Platforms?
    • Shopify: How To Map The Customers Between The Platforms?
    • Shopify: View Sync Logs & Stats In Dashboard
    • BigCommerce: How To Manage The Bundle Type Items?
    • BigCommerce: How To Map The Customers Between The Platforms?
    • BigCommerce: How To Map The Items Between The Platforms?
    • eBay: How To Map Items Between Platforms?
    • eBay: How To Map The Customers Between The Platforms?
    • Streamlining Your Order Fulfillment: Brightpearl Delivery Address Name Mapping with Infoplus Ship-To Address
  • Getting Started
    • How to Upload Files to a Project?

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Austin, TX 78701
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