eCommerce Holiday Readiness Guide
eCommerce Holiday Readiness Guide
Every business has a unique set of challenges and opportunities, so it’s no surprise that there are many different types of ERP solutions available on the market today. However, not all ERP systems are created equal! The best ERP solutions will be tailored to your specific industry and designed around your exact needs. If you’re looking for an integrated solution that can help you manage your business more effectively and efficiently, then it’s time to consider ERP integration.
The holiday season is upon us. It’s the time of year when retailers across the globe are busy preparing for one of the most important sales periods of the year. For eCommerce retailers, this means more orders, longer processing times, and more customer service requests. The good news is that there are a number of tools available to help retailers prepare for their biggest time of year—and even improve their operations throughout the rest of the year too!
eCommerce is a booming industry. In fact, it’s growing rapidly across every sector—retail, B2B, B2C and even government purchasing.
Which means that now more than ever before there are opportunities for you to grow your eCommerce business (and profit) if you know how to lead the way.
That’s why we created this guide: so you can get ahead of the competition in the holiday season by arming yourself with all the right tools and knowledge.
1. Automate Your Processes
Automation is a key component of any successful eCommerce business. By automating your processes, you can reduce the time it takes to complete routine tasks and free up your employees’ time to focus on more valuable projects. Not only will this allow them to focus on the areas that add value for the customer, but it’ll also help prevent mistakes and make sure that everything is done right the first time around.
Automation isn’t just about reducing costs; it’s also about increasing efficiency and accuracy. You should always start by looking at what you’re currently doing manually, then see if there are ways in which automation could make things smoother for both yourself and your customers. Here are some ideas:
- Create an automated email campaign based on specific actions taken by shoppers
- Use rules in Shopify or Magento to automatically apply discounts when an item drops below a certain price point
- Create a rule that sends out shipment notifications whenever an order has shipped
2. Integration Is Key
Integration is the key to success.
Integration is a broad term that means different things to different people, so we’ll dive into some of the more common integration types and how they can help eCommerce businesses.
Build a 360-Degree View of Customers and Orders
- What is a 360-degree view?
A 360-degree view of customers is a look at who your customers are and what they do. For example, how much time do they spend on your site? How often do they return to purchase again? What kinds of products do they buy?
- Why is it important to have a 360-degree view of customers and orders?
Knowing more about your customers can help you offer personalized experiences for each individual. You can also use this information in order to make the most effective campaigns for each type of customer or even see where there might be gaps in your strategy.
3. Account for Sales Tax Compliance
Sales tax compliance is a major part of any eCommerce business, and it can be an area that many businesses overlook. Sales tax compliance is complex and ever-changing, so it’s important for all eCommerce retailers to be aware of the rules. In fact, there are many different types of sales tax: state, local and special district taxes (like school districts). Some states have a single rate but others have multiple rates depending on where the item was purchased from or used.
In order to ensure that your company is compliant with all applicable sales tax laws in every state where you sell products or services online, you’ll need to set up nexus in those states. This means ensuring that you’re properly registered as an out-of-state seller with each state’s department of revenue in addition to collecting and remitting those sales taxes on behalf of yourself as well as your customers when applicable.
4. Keep Supply Chain Compliant
Know the Requirements.
One of the most important tasks to prepare for is ensuring that your supply chain is compliant with all regulations. If you don’t, you could face steep fines and even lose business opportunities. To avoid these problems, it’s important to know which regulations apply to you.
So whether you’re an experienced eCommerce retailer or just starting out, there’s something for everyone here. I hope that some of these tips helped shed light on what it takes to prepare for the holiday season, so that when it comes time for Black Friday and Cyber Monday (and every other day of December), you’ll be ready!
To be successful, eCommerce retailers need a lot of things. For example, reliable distribution channels, high quality products and services, and excellent customer service are all important. But one thing that many eCommerce retailers overlook is making sure they have the right IT solutions to meet their needs.
For example: One company may need to use a mobile POS system that is compatible with their point-of-sale hardware so they can accept payments wherever they are in the store. Or another organization might need an inventory management solution that allows them to keep track of all their inventory across multiple locations or even multiple warehouses. Whatever your eCommerce business needs are, the right IT solution can help make your business run smoother and more efficiently so you can focus on other aspects—like creating a great shopping experience for your customers!
Hopefully this guide has given you a good overview of some of the key areas where eCommerce retailers can benefit from an improved IT solution. Of course, there are many more aspects to consider when looking at an IT solution (such as data security) so if you’re interested in learning more about how we can help with your eCommerce business needs, please get in touch with us at firstname.lastname@example.org.
Apiworx is dedicated to helping eCommerce businesses scale faster than ever possible before by streamlining and managing complex OmniChannel data flows, we save our customers time and money, allowing them to scale their businesses faster and more effectively. We focus on automation and integration of often-overlooked back-office systems and processes such as order and inventory management. We work with major partners in the industry and build best-in-breed automation and integration solutions.