DIY Developer Guide: Building Custom Integrations for Amazon MCF

Overview

This DIY Developer Guide for Amazon MCF provides a detailed roadmap for building secure, scalable, and efficient custom integrations. Amazon MCF (Multi-Channel Fulfillment) allows businesses to fulfill orders from sales channels outside of Amazon using Amazon’s warehouse network, enabling streamlined logistics, faster shipping, and improved customer satisfaction.

Whether automating order fulfillment, synchronizing inventory levels, or tracking shipments, mastering Amazon MCF integrations empowers businesses to enhance operational efficiency across multiple platforms.


Prerequisites for Amazon MCF Integrations

  • Amazon Seller Central Account with MCF enabled
  • Selling Partner API (SP-API) credentials
  • Familiarity with:
    • RESTful APIs
    • OAuth 2.0 Authentication
    • JSON data formatting
  • Tools: Postman, Amazon SP-API Developer Portal, SDKs (Node.js, Python, Java)

Step 1: Authentication for Amazon MCF Integrations

Amazon MCF integrations use OAuth 2.0 and AWS Signature Version 4.

OAuth 2.0 Token Request Example:

POST https://api.amazon.com/auth/o2/token
Content-Type: application/x-www-form-urlencoded

grant_type=refresh_token&refresh_token=YourRefreshToken&client_id=YourClientID&client_secret=YourClientSecret

Use the Access Token along with AWS Signature headers for API requests.


Step 2: Endpoint Discovery and Data Mapping for Amazon MCF Integrations

Common API Resources:

  • Create Fulfillment Orders
  • Cancel Fulfillment Orders
  • Get Fulfillment Order Status
  • Inventory Availability

Process:

  • Explore SP-API documentation specific to MCF endpoints.
  • Map external order data to Amazon MCF fields precisely.

Important considerations:

  • SKU matching between external platforms and Amazon
  • Accurate address validation and shipping service level selection
  • Proper handling of order IDs and tracking references

Step 3: Building Integration Flows for Amazon MCF

Integration Patterns:

  • Inbound (to Amazon): POST for creating fulfillment orders
  • Outbound (from Amazon): GET for fulfillment order status and tracking information

Example: Creating a Fulfillment Order:

POST /fba/outbound/v0/fulfillmentOrders
{
  "sellerFulfillmentOrderId": "ORDER12345",
  "displayableOrderId": "ORDER12345",
  "displayableOrderDateTime": "2025-04-01T12:00:00Z",
  "shippingSpeedCategory": "Standard",
  "destinationAddress": {
    "name": "John Doe",
    "addressLine1": "123 Main St",
    "city": "Seattle",
    "stateOrRegion": "WA",
    "postalCode": "98101",
    "countryCode": "US"
  },
  "items": [
    {
      "sellerSku": "SKU123",
      "quantity": 2
    }
  ]
}

Example: Getting Fulfillment Order Status:

GET /fba/outbound/v0/fulfillmentOrders/ORDER12345

Step 4: Error Handling and Pagination for Amazon MCF Integrations

Error Handling:

  • Capture HTTP codes and SP-API error responses.
  • Implement retries with exponential backoff for 429 and 5xx errors.

Pagination:

  • Use continuation tokens when retrieving large datasets.

Example:

GET /fba/inventory/v1/summaries?nextToken=abc123

Step 5: Testing and Validation for Amazon MCF Integrations

  • Use Postman and the SP-API Sandbox environment
  • Validate the creation, update, and tracking of MCF orders
  • Stress test batch fulfillment to simulate high order volumes

Step 6: Deployment and Security of Amazon MCF Integrations

  • Deploy integrations securely using trusted cloud services
  • Store API keys and refresh tokens securely in vaults
  • Enforce HTTPS/TLS encryption for all API communications
  • Implement detailed transaction logging and alerting

Step 7: Maintenance and Monitoring for Amazon MCF Integrations

  • Monitor API version changes, schema updates, and deprecation notices
  • Set real-time alerts for integration failures
  • Track API call performance, order success rates, and shipping timelines

Optional Enhancements for Amazon MCF Integrations

  • Middleware integration (MuleSoft, Celigo, Boomi)
  • Admin dashboards for monitoring order statuses
  • Event-driven updates for real-time shipment notifications
  • Custom audit logs for compliance and performance tracking

Summary

Mastering Amazon MCF integrations enables businesses to automate multi-channel fulfillment operations, improve shipping speeds, and enhance customer experiences. This DIY Developer Guide for Amazon MCF delivers a detailed, practical framework to build secure, scalable, and efficient custom integrations.


Apiworx is dedicated to helping eCommerce businesses scale faster than ever possible before by streamlining and managing complex OmniChannel data flows, we save our customers time and money, allowing them to scale their businesses faster and more effectively.  We focus on automation and integration of often-overlooked back-office systems and processes such as order and inventory management.   We work with major partners in the industry and build best-in-breed automation and integration solutions.