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title: "Construction / Surface Coatings Company Case Study | APIWORX"
description: "The company, a surface coatings manufacturer, operates one of the most complex multi-channel commercial footprints in its segment: direct-to-consumer and…"
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[Home](/)[Customer Stories](/case-studies) Construction / Surface Coatings Company 

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](/connectors/sage-intacct "Sage Intacct connector")

Multi-Channel Operations & ERP Integration

# Construction / Surface Coatings Company

Construction / Surface Coatings

[Sage Intacct](/connectors/sage-intacct "Sage Intacct connector")[Amazon FBA](/connectors/amazon-fba "Amazon FBA connector")[Amazon FBM](/connectors/amazon "Amazon FBM connector")[SPS Commerce](/connectors/sps-commerce "SPS Commerce connector")[Salesforce](/connectors/salesforce "Salesforce connector")

The challenge

The company, a surface coatings manufacturer, operates one of the most complex multi-channel commercial footprints in its segment: direct-to-consumer and commercial sales, Amazon FBA for marketplace fulfillment, Amazon FBM for self-fulfilled marketplace orders, retail EDI via SPS Commerce for national retail distribution, Salesforce for CRM and sales pipeline management, and Sage Intacct for financial consolidation. Every channel generated data that needed to flow accurately into Intacct for financial reporting, while Salesforce needed visibility into order activity across all revenue streams.

What we built

-   Built a centralized integration architecture connecting all five platforms — Sage Intacct, Amazon FBA, Amazon FBM, SPS Commerce, and Salesforce — through a unified data orchestration layer 
-   Integrated Amazon FBA order, fulfillment, and inventory data into Sage Intacct for automated revenue recognition and channel-level financial reporting 
-   Connected Amazon FBM order and shipment workflows to Intacct with FBM-specific fulfillment logic distinct from FBA operations 
-   Implemented SPS Commerce EDI transaction flows — purchase orders, order acknowledgments, advance ship notices, and invoices — integrated with Intacct for retail channel financial management 
-   Established Salesforce CRM synchronization with order activity data from all channels, giving the sales team a consolidated view of customer revenue across Amazon, EDI retail, and direct channels 

The outcome

-   Sage Intacct consolidated financial data from all five revenue channels automatically, enabling comprehensive channel-level reporting without manual data aggregation 
-   Amazon FBA and FBM operations managed through integrated workflows, eliminating separate manual processes for each Amazon fulfillment model 
-   SPS Commerce EDI retail compliance maintained through automated transaction management, reducing chargeback exposure from major retail partners 
-   Salesforce provided the sales team with a full cross-channel customer revenue picture, enabling more informed account management and growth planning 

More customer stories

[

Order Management

### Awards & Promotional Products Company

Read case study ](/case-studies/k2-awards-order-management)[

Inventory Management

### Home & Kitchen Brand

Read case study ](/case-studies/gelpro-inventory-management)[

Supply Chain & EDI

### Specialty Food & CPG Brand

Read case study ](/case-studies/manda-fine-meats-supply-chain)

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APIWORX handles the entire integration — from design to monitoring — so your team can focus on the business.

[Talk to an integration expert](/free-assessment)

[![APIWORX managed integrations logo](data:image/webp;base64,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)](/)

Connect commerce, ERP, and operations into one canonical data layer with AI-powered reasoning.

APIWORX LLC  
1401 Lavaca Street Suite 241  
Austin, TX 78701

[214-717-5900](tel:+12147175900)

[](https://x.com/apiworx)[](https://www.linkedin.com/company/apiworx)[](https://www.facebook.com/apiworx)[](https://www.instagram.com/apiworx)

Platform

-   [APIWORX Overview](/platform)
-   [apiworx.flow](/apiworx-flow)
-   [apiworx.data](/apiworx-data)
-   [apiworx.ai](/ai)
-   [apiworx.crew · Beta](/apiworx-crew)
-   [MCP](/mcp)
-   [Architecture](/architecture)

Who We Help

-   [Ecommerce Leaders](/uses/ecommerce)
-   [Finance Teams](/use-cases/financial-integration)
-   [IT & Engineering](/architecture)
-   [Operations](/use-cases/operational-monitoring)
-   [Ecommerce Industry](/uses/ecommerce)
-   [Wholesale & Distribution](/uses/distribution)
-   [Manufacturing](/uses/manufacturing)
-   [B2B Suppliers](/supplier-portals)
-   [View All Solutions](/solutions)

Popular Integrations

-   [NetSuite Integration](/integrations/netsuite)
-   [Sage Intacct Integration](/integrations/sage-intacct)
-   [QuickBooks Integration](/integrations/quickbooks)
-   [Acumatica Integration](/integrations/acumatica)
-   [Amazon Marketplace](/integrations/amazon-marketplace)
-   [Browse All Connectors](/connectors)

Resources

-   [Blog](/blog)
-   [Guides & Playbooks](/resources)
-   [Documentation](https://app.apixx.io/docs)
-   [Developer Resources](/developers)
-   [Case Studies](/case-studies)
-   [Managed iPaaS](/managed-ipaas)
-   [Compare iPaaS](/compare)
-   [iPaaS Alternatives](/alternatives)
-   [Support Portal](https://portal.apiworx.com)

Company

-   [About Us](/about)
-   [Customer Reviews](/reviews)
-   [Services](/services)
-   [Team](/team)
-   [Security & Compliance](/security)
-   [Partner Program](/partners)
-   [Careers](/careers)
-   [Talk to an expert](/free-assessment)
-   [Book a Call](/book-a-call)

© 2026 APIWORX LLC. All rights reserved.  |  Last revised August 24, 2026

[Terms](/terms)[Privacy](/privacy)[DPA](/dpa)

[![APIWORX Reviews](https://b.sf-syn.com/badge_img/3294515/dark-default?&variant_id=sf&r=https://operate-weave.lovable.app/case-studies/glaze-n-seal)](https://sourceforge.net/software/product/APIWorx/?pk_campaign=badge&pk_source=vendor) 

![APIWORX](/assets/apiworx-icon-BgcsCO2i.png)