---
title: "Amazon Marketplace: The Operator's Guide to Selling"
url: https://apiworx.com/blog/amazon-marketplace-guide
description: "What Amazon Marketplace is, how Seller Central and Vendor Central differ, what FBA, SFP, and MFN mean for your operations, why 'AMZN Mktp' shows up on card…"
lang: en
---

Commerce operations automation · Connect · Automate · Orchestrate · Flat-fee pricing

Guides October 9, 2026 15 min read

# Amazon Marketplace: The Operator's Guide to Selling, Fulfillment, and ERP Integration

What Amazon Marketplace is, how Seller Central and Vendor Central differ, what FBA, SFP, and MFN mean for your operations, why 'AMZN Mktp' shows up on card statements, and how to connect Amazon to your ERP without point-to-point fragility.

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By Charlie Alsmiller (https://linkedin.com/in/calsmiller), Founder & CEO, APIWORX · Last updated October 9, 2026

Image: Amazon Marketplace: The Operator's Guide to Selling, Fulfillment, and ERP Integration — Guides guide by APIWORX (https://apiworx.com/assets/category-guides-D7_sYtQt.jpg)

On this page

- What is Amazon Marketplace?
- Seller Central vs. Vendor Central
- Fulfillment options: FBA, SFP, and MFN
- Why does "Amazon Marketplace" or "AMZN Mktp" appear on my card statement?
- Amazon Marketplace vs. AWS Marketplace
- The back office behind every Amazon order
- How to connect Amazon Marketplace to your ERP and WMS
- A practical checklist before you scale on Amazon
- Frequently asked questions
- The bottom line

## What is Amazon Marketplace?

Amazon Marketplace is the program that lets businesses other than Amazon sell new, used, and refurbished products directly to customers in Amazon's online store. When you shop on Amazon, a product detail page can be fulfilled by Amazon as the retailer, or by an independent seller who owns the inventory, sets the price, and is responsible for the sale. Both appear in the same search results, the same cart, and the same checkout.

That distinction matters more than most shoppers realize. Amazon reports that more than 60% of sales in its store come from independent sellers, most of them small and medium-sized businesses (Amazon (https://sell.amazon.com/blog/amazon-stats)). Marketplace Pulse, which tracks Amazon's quarterly disclosures, puts the third-party share of worldwide units at roughly 60% as of Q1 2026 (Marketplace Pulse (https://www.marketplacepulse.com/stats/amazon-percent-of-units-by-third-party-sellers)). In other words, the majority of what people buy "on Amazon" is not sold by Amazon.

### Amazon Marketplace vs. Amazon.com direct retail

There are two basic ways a product reaches a customer through Amazon:

- **Amazon retail (first party, or 1P).** Amazon buys inventory wholesale from a brand or distributor, owns it, sets the retail price, and sells it as "Ships from and sold by Amazon.com."
- **Amazon Marketplace (third party, or 3P).** An independent seller keeps ownership of the inventory, sets the price, and sells to the customer. Amazon provides the storefront, payment processing, and optional fulfillment, and charges fees for those services.

Customers rarely care which one they are buying from. Operators should care a great deal, because the two models produce completely different paperwork: purchase orders and invoices on one side, orders, settlements, and fee reports on the other.

### Scale, categories, and where it operates

Amazon Marketplace spans most of the categories shoppers expect—home and kitchen, beauty, apparel, electronics, sporting goods, grocery, pet, industrial supplies, automotive parts—with some categories gated behind additional approval. Amazon says it ships to customers in more than 100 countries and regions (Amazon (https://sell.amazon.com/blog/amazon-stats)), and it runs separate country storefronts across North America, Europe, the Middle East, Asia-Pacific, and Latin America. Each storefront has its own currency, tax rules, and settlement cycle.

The seller base is significant in its own right. Amazon reports that more than 75,000 independent sellers passed $1 million in sales in 2025, and that U.S. independent sellers averaged more than $375,000 in annual sales in its store (Amazon (https://sell.amazon.com/blog/amazon-stats)). Those are real businesses with real back offices—which is exactly where the complexity lives.

### Who actually sells on Amazon Marketplace?

Both Amazon and third parties sell in the same store, often on the same product page. The "Buy Box"—the default Add to Cart offer—can go to Amazon retail or to any eligible seller depending on price, availability, fulfillment speed, and performance metrics. A single listing (ASIN) can have many offers from different sellers.

Third-party sellers range from individuals reselling a handful of items to established brands with hundreds of SKUs, multiple warehouses, and finance teams running NetSuite or Sage Intacct. This guide is written for the second group: growing brands with real operational complexity and a small internal technology team.

## Seller Central vs. Vendor Central

Amazon gives brands two front doors. Choosing between them—or running both—shapes how money, inventory, and data flow through your business.

### Seller Central (3P): you sell to the customer

In Seller Central, you are the seller of record. You control listings, pricing, promotions, and inventory placement, and you choose how orders are fulfilled.

**Advantages**

- Pricing control and direct margin ownership
- Direct access to customer order data and sales reporting
- Flexibility to use Amazon fulfillment, your own warehouse, or a mix
- Faster product launches without waiting on a retail buyer

**Trade-offs**

- You carry inventory risk and manage stock levels
- Fee structures are layered: referral fees, fulfillment fees, storage fees, advertising, and adjustments
- You are responsible for account health metrics such as late shipment and cancellation rates

**The reconciliation problem.** Amazon pays Seller Central sellers through periodic settlements. A single settlement nets together orders, refunds, referral fees, fulfillment fees, storage charges, advertising costs, reimbursements, and reserves. A $48,000 deposit might represent $71,000 in gross sales minus dozens of fee types across thousands of transactions. If your ERP only sees the deposit, revenue and cost of sales are wrong. If someone rebuilds it from spreadsheets each month, the close slips and errors compound.

### Vendor Central (1P): you sell to Amazon

In Vendor Central, Amazon is your customer. Amazon issues purchase orders, you ship to Amazon fulfillment centers, and you invoice Amazon. Vendor Central is invitation-based.

**Advantages**

- Large wholesale orders with Amazon handling retail pricing and customer service
- Products are sold as "Ships from and sold by Amazon.com," which some customers trust more
- A familiar wholesale model for brands that already sell to big-box retail

**Trade-offs**

- Amazon controls retail price, which can affect your pricing elsewhere
- Margin is negotiated, and terms often include allowances and co-op funding
- Strict compliance requirements for purchase order confirmation, advance ship notices, labeling, and routing

**The reconciliation problem.** Vendor Central reconciliation is about matching Amazon's purchase orders, your shipment confirmations, your invoices, and Amazon's remittances—then working through shortages, deductions, and chargebacks. A late or inaccurate advance ship notice (ASN) can trigger a compliance chargeback. A quantity mismatch between what you shipped and what Amazon received can create a shortage claim that sits open for months. Without a clean, line-level record in your ERP, disputing those deductions is guesswork.

### Running both (hybrid)

Many brands run Vendor Central for core, high-volume SKUs and Seller Central for new launches, bundles, or items Amazon retail does not stock. Hybrid works, but it doubles the reconciliation surface: two financial models, two inventory pools, and two sets of compliance rules feeding one general ledger.

For deeper detail, see our guides to Amazon Seller Central integration (https://apiworx.com/integrations/amazon-marketplace) and Amazon Vendor Central integration (https://apiworx.com/integrations/amazon-vendor-central).

## Fulfillment options: FBA, SFP, and MFN

Fulfillment is where Amazon Marketplace stops being a storefront and becomes an operations problem. Sellers have three main paths.

### Fulfillment by Amazon (FBA)

With FBA, you send inventory to Amazon fulfillment centers. Amazon stores it, picks, packs, ships, handles customer service, and processes returns. FBA offers are typically Prime-eligible.

**Operational reality**

- Inventory lives in Amazon's network, so your ERP needs a reliable view of FBA on-hand, inbound, reserved, and unfulfillable quantities
- Inbound shipments must be planned, labeled, and tracked from your warehouse to Amazon
- Storage, fulfillment, and removal fees show up in settlements and must be mapped to the right GL accounts
- Customer returns flow back into Amazon's network, sometimes as unsellable inventory that needs a disposition decision

### Seller Fulfilled Prime (SFP)

SFP lets qualified sellers display the Prime badge while shipping from their own warehouse or a third-party logistics provider (3PL). The bar is high: sellers must meet Amazon's delivery-speed and on-time performance standards consistently.

**Operational reality**

- Your warehouse management system (WMS) has to receive Amazon orders fast, ship within tight windows, and return tracking promptly
- Inventory accuracy is critical, because overselling hurts performance metrics
- SFP suits brands with bulky, high-value, or slow-moving items where FBA storage fees are unattractive

### Merchant Fulfilled Network (MFN), also called FBM

With MFN, you fulfill orders yourself without the Prime badge (unless enrolled in SFP). You control packaging, carriers, and timing.

**Operational reality**

- Lower dependence on Amazon's network and fees, but no Prime badge by default
- Order and tracking data must move between Amazon, your WMS or 3PL, and your ERP
- Delivery promises shown to customers must match what your warehouse can actually do

### Most brands use a mix

In practice, brands often use FBA for fast movers, MFN or SFP for oversized items, and Amazon Multi-Channel Fulfillment (MCF) to ship orders from other channels—such as Shopify—out of FBA inventory. That mix is efficient, but it means a single SKU can have stock in several places at once, each with its own fees and data source. Keeping one accurate inventory position across them is the core integration challenge. See Amazon FBA integration (https://apiworx.com/integrations/amazon-fba) and Amazon MCF integration (https://apiworx.com/integrations/amazon-mcf) for more detail.

## Why does "Amazon Marketplace" or "AMZN Mktp" appear on my card statement?

This is one of the most common reasons people search for "Amazon Marketplace," and the answer is usually straightforward.

**"Amazon Marketplace," "AMZN Mktp US," "Amazon Mktpl," or similar descriptors** are how Amazon labels many retail purchases on bank and card statements. Despite the wording, the charge can be for an item sold by Amazon itself or by an independent seller—Amazon processes the payment either way.

Common reasons a charge looks unfamiliar:

- **Split shipments.** One order shipped in several packages can produce several separate charges, each matching only part of the order total.
- **Charges at shipment.** Amazon generally charges when an item ships, not when you place the order, so the date may not match your memory of the purchase.
- **Other people on the account.** A family member, shared household account, or Amazon Household member may have placed the order.
- **Subscriptions.** Subscribe & Save deliveries renew automatically.
- **Digital orders.** Kindle, app, video, and music purchases often use different descriptors, such as "Amazon Digital" or "Prime Video."
- **Prime membership.** Annual or monthly Prime fees can appear with a Prime-related descriptor.

**How to identify a charge**

1. Open **Your Orders** in your Amazon account and compare order totals and shipment dates with the charge.
2. Check **Your Payments → Transactions**, which lists charges by date and amount and links them to orders.
3. Ask anyone who shares the payment method or account.
4. If you still cannot match it, contact Amazon customer service, then your card issuer if needed. If you suspect fraud, change your password and enable two-step verification.

**For finance teams,** these descriptors are also a reconciliation headache in reverse: business purchases made on Amazon appear on corporate cards with generic labels. Amazon Business accounts provide order-level reporting that is easier to match to purchase records.

## Amazon Marketplace vs. AWS Marketplace

The names are similar, but these are different businesses serving different buyers.

| | Amazon Marketplace | AWS Marketplace |
| --- | --- | --- |
| What is sold | Physical and digital consumer and business products | Software, SaaS, data products, and professional services that run on or with AWS |
| Who buys | Consumers and businesses shopping in Amazon's store | Technical and procurement teams at organizations using AWS |
| Who sells | Amazon retail and independent sellers | Software vendors and consulting partners |
| How it is billed | Through an Amazon customer account | Through the buyer's AWS bill |

If you sell physical products and want to reach shoppers, you want Amazon Marketplace through Seller Central or Vendor Central. If you sell software to companies that buy cloud services, AWS Marketplace is the relevant channel. This guide focuses on Amazon Marketplace.

## The back office behind every Amazon order

From the outside, an Amazon order is a click and a box. Inside a growing brand, one order touches many systems:

- **Order capture:** the order arrives from Amazon and must be created in the ERP or order management system with correct SKUs, prices, taxes, and customer data
- **Inventory:** available quantities have to update across Amazon, other marketplaces, your storefront, and your warehouses
- **Fulfillment:** the order is routed to FBA, your WMS, or a 3PL, and tracking is sent back to Amazon within the required window
- **Returns and refunds:** returns update inventory and create credit memos or refunds in the ERP
- **Financials:** settlements, fees, reimbursements, and reserves are posted to the general ledger and matched to bank deposits
- **Compliance (Vendor Central):** purchase orders are acknowledged, ASNs sent, and invoices matched to receipts

When these steps run through manual exports and rekeying, the costs show up in predictable places: stockouts and overselling, late shipments that hurt account health, Vendor Central chargebacks, double data entry, and month-end closes that drag. Those costs grow with order volume, which is why Amazon success can make operations worse before it makes them better.

## How to connect Amazon Marketplace to your ERP and WMS

Amazon offers programmatic access through the **Selling Partner API (SP-API)**, which covers orders, listings, inventory, fulfillment, finances, reports, and notifications for both sellers and vendors. Vendor Central brands can also exchange purchase orders, ASNs, and invoices through Amazon's supported EDI or SP-API vendor flows. The question for operators is not whether the data is available—it is how to move it reliably.

### Option 1: Spreadsheets and manual uploads

Download reports, clean them up, and import them into the ERP. This works at very low volume and breaks quickly as volume, SKUs, or channels grow. It is also the main source of double entry and reconciliation errors.

### Option 2: Point-to-point connectors and custom scripts

A single-purpose connector or a script written by a developer can move orders from Amazon to one ERP. The problem is everything around it:

- Each new channel, warehouse, or system adds another connection to build and maintain
- Amazon updates APIs, rate limits, and requirements; each script has to keep up
- Failures are often silent—an order that never posted or a settlement that half-imported is discovered at month end
- Knowledge lives with whoever wrote the code

Point-to-point integration and hand-coded middleware can get a brand started, but they are not a sustainable long-term foundation for a growing multi-channel business. Every new connection multiplies the number of places something can break.

### Option 3: A unified operational layer

The more durable approach is a single operational layer that sits between Amazon, your other channels, your ERP, your WMS or 3PL, and your EDI partners. Instead of each system talking to every other system, each connects once to the layer, which keeps a consistent record of orders, inventory, and financial events.

A well-designed operational layer should:

1. **Treat the ERP as the financial source of truth.** Orders, credits, and settlements post to NetSuite, Sage Intacct, or your ERP with line-level detail and correct GL mapping.
2. **Maintain one inventory position.** Quantities from FBA, your warehouses, and 3PLs roll up into one available-to-sell figure that pushes back out to Amazon and every other channel.
3. **Reconcile settlements automatically.** Settlement reports are broken into sales, refunds, each fee type, reimbursements, and reserves, then matched to bank deposits.
4. **Handle Vendor Central compliance.** Purchase orders are acknowledged on time, ASNs are generated from actual shipment data, and invoices match what Amazon received.
5. **Surface exceptions, not just errors.** When a SKU does not map, a tax amount differs, or a settlement does not tie out, the right person sees it with enough context to fix it.
6. **Absorb change.** When Amazon updates an API or you add Walmart, Wayfair, or a new 3PL, the change happens in one place.

### A reference architecture

A practical design for a growing brand looks like this:

- **Amazon (Seller Central and/or Vendor Central)** connects through SP-API and supported EDI flows
- **The operational layer** normalizes orders, inventory, fulfillment events, and financial data, and applies business rules such as SKU mapping, warehouse routing, and fee mapping
- **The ERP** (NetSuite, Sage Intacct, Business Central, Acumatica, or similar) receives sales orders, invoices, credit memos, and journal entries
- **The WMS or 3PL** receives orders to ship and returns tracking and inventory adjustments
- **Other channels** (Shopify, Walmart, Wayfair, retail EDI partners) connect to the same layer so inventory and orders stay consistent across all of them
- **Monitoring** shows what moved, what failed, and what needs attention

### How common integration approaches compare

Several types of tools are used to connect Amazon to back-office systems. Each has a place:

- **General-purpose iPaaS platforms such as Celigo** offer prebuilt templates and are a common choice for connecting Amazon to an ERP. Depending on the use case, teams may still need significant configuration to handle cross-channel inventory logic and settlement reconciliation.
- **Retail EDI providers such as SPS Commerce** are well established for EDI compliance with large retailers. EDI is one part of the picture; brands still need a way to coordinate real-time marketplace inventory and exceptions outside EDI document flows.
- **Enterprise integration platforms such as Boomi** are powerful and flexible, but building and maintaining Amazon-specific workflows generally requires developer resources and ongoing upkeep as Amazon changes.

The right choice depends on your team, your channel mix, and how much of the operation you want to own. The question to ask any provider is the same: who notices and fixes it when an order, inventory update, or settlement fails?

## A practical checklist before you scale on Amazon

- Decide whether Seller Central, Vendor Central, or both fit your margin and control goals
- Choose fulfillment models per SKU based on size, velocity, and fees
- Define the ERP as the financial system of record and map every Amazon fee type to a GL account
- Establish one source of truth for inventory across FBA, warehouses, and 3PLs
- Automate settlement reconciliation instead of rebuilding it from reports each month
- For Vendor Central, automate PO acknowledgment, ASNs, and invoice matching to reduce chargebacks
- Put monitoring and exception handling in place before you add the next channel

## Frequently asked questions

**Is Amazon Marketplace the same as Amazon?**

It is part of Amazon's store. Amazon Marketplace is the program that lets independent sellers sell alongside Amazon's own retail business in the same store.

**Who sells most products on Amazon?**

Independent sellers. Amazon reports that more than 60% of sales in its store come from independent sellers.

**What is the difference between Seller Central and Vendor Central?**

In Seller Central you sell directly to customers and control price and inventory. In Vendor Central you sell wholesale to Amazon, which then sells to customers.

**What do FBA, SFP, and MFN mean?**

FBA means Amazon stores and ships your inventory. SFP lets qualified sellers ship Prime orders from their own warehouses. MFN means you fulfill orders yourself without Prime by default.

**Why is "AMZN Mktp" on my statement?**

It is a common descriptor for Amazon purchases, including items sold by independent sellers. Check Your Orders and Your Payments → Transactions to match the charge.

**Can Amazon connect directly to my ERP?**

Amazon provides the Selling Partner API and supported EDI flows. Connecting them reliably to an ERP, WMS, and other channels requires an integration layer that handles mapping, inventory, reconciliation, and monitoring.

## The bottom line

Amazon Marketplace is easy to join and hard to run well at scale. The storefront handles the customer experience; your business still owns inventory accuracy, fulfillment performance, compliance, and the books. Brands that grow cleanly on Amazon stop treating each connection as a separate project and build one operational layer that keeps orders, inventory, and financials consistent across every channel.

If you are mapping how Amazon should connect to your ERP, warehouse, and other channels, explore Amazon Marketplace integration (https://apiworx.com/integrations/amazon-marketplace), read our analysis of Amazon's new Seller Central multichannel tools (https://apiworx.com/blog/amazon-seller-central-back-office), or request a free integration assessment (https://apiworx.com/free-assessment).

## Sources & further reading

- Amazon: Amazon selling stats: https://sell.amazon.com/blog/amazon-stats
- Amazon: Small Business Empowerment Report: https://sellingpartners.aboutamazon.com/impact
- Marketplace Pulse: Amazon percent of units by third-party sellers: https://www.marketplacepulse.com/stats/amazon-percent-of-units-by-third-party-sellers
- Amazon Selling Partner API documentation: https://developer-docs.amazon.com/sp-api/
- AWS Marketplace: https://aws.amazon.com/marketplace

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Next Amazon Just Built Your Channel Dashboard. Your Books Still Need a Back Office.: https://apiworx.com/blog/amazon-seller-central-back-office

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]
```